Faqs – Page 6

What types of EV chargers are there?

There are two main types of chargers for electric vehicles, AC (alternating current), and DC (direct current) chargers. The main difference between the two is whether the conversion of AC power from the grid to DC power needed for charging an EV’s battery happens inside or outside the vehicle. AC charging stations are the… Read More

Circular economy – Waste and Recycling

By 2026, we aim to identify the level of waste production and current treatment methods. By 2040, we aspire to set a target aligned with the waste hierarchy and achieve zero waste sent to landfill. Read More

Circular economy – Materials

By 2030, we aim for: 100% of products designed according to circular principles 100% recyclable packaging By 2050, we aspire to be a fully circular company. Collaboration is essential for the success of the circular economy. That’s why we welcome… Read More

Climate change & emissions

By 2050, we aim to achieve carbon neutrality. To reach this goal, we align with science-based targets (SBTs) for 2030, aiming to halve our emissions by 2030, following a pathway that limits global warming to 1.5 °C. We work closely with our suppliers to reduce… Read More

I need additional support

If you have any further questions, and can’t find the answer in the Help Center, feel free to reach out for additional support.

I can’t remember my username

You can log in to your EVBox account by using your email address and password. EVBox doesn’t work with a separate username. If you are not sure which email address was used for Partner Portal access, search for an email with the name ‘Welcome to the EVBox Partner Portal’.

I can’t remember my password

If you forgot your password to your EVBox account, you can reset your password here or use the “Forgot my password” button on the log-in page. Next, you will receive an email with a link you can click on to reset your password. Read More

I see the following error

This can have several causes: You do not have an account yet → I would like to get access to the EVBox Partner Portal You are using an incorrect password → I can’t remember my password You are using an incorrect username → I can’t remember my username… Read More

I would like to get access to the EVBox Partner Portal

The EVBox Partner Portal is only available for EVBox partners (installers, suppliers, distributors, and value-added resellers) and their employees. If you don’t have an account, reach out to your EVBox account manager for Partner Portal access. If you want to become a partner, visit our partner page. Read More