Faqs - Page 6 of 7

What types of EV chargers are there?

There are two main types of chargers for electric vehicles, AC (alternating current), and DC (direct current) chargers. The main difference between the two is whether the conversion of AC power from the grid to DC power needed for charging an EV’s battery happens inside or outside the vehicle. AC charging stations are the… Read More

Circular economy – (Micro) plastics

By 2025: we aim to identify the level of plastic pollution and set up a reduction plan. In respect of our planet, we have pledged to continuously minimize our environmental impact by using more green materials in our products. This includes using a low carbon-footprint plastic called Makrolon® RE in our… Read More

Circular economy – Waste and Recycling

By 2024, we aim to identify the level of waste generation and current waste handling techniques. By 2040, we aim to set a target in line with the waste hierarchy and have zero waste to landfill. We focus on the following steps to maximize resource efficiency and minimize waste: Improve… Read More

Circular economy – Materials

By 2030, we aim to achieve: 50% less use of virgin materials 100% of products designed using circular principles All packaging to be recyclable By 2050, we aim to be 100% circular. Collaboration is the key to success in the circular economy; therefore, we welcome innovative service models which extend or give… Read More

Climate change & emissions

By 2050: We aim to achieve net-zero emissions. To achieve this, we have committed to establishing Science Based Targets (SBTs) near-term 2030, meaning cutting our emissions by half by 2030 which is in line with a 1.5°C trajectory. We act with suppliers to reduce emissions throughout our supply chain, from production to… Read More

I need additional support

If you have any further questions, and can’t find the answer in the Help Center, feel free to reach out for additional support.

I can’t remember my username

You can log in to your EVBox account by using your email address and password. EVBox doesn’t work with a separate username. If you are not sure which email address was used for Partner Portal access, search for an email with the name ‘Welcome to the EVBox Partner Portal’.

I can’t remember my password

If you forgot your password to your EVBox account, you can reset your password here or use the “Forgot my password” button on the log-in page. Next, you will receive an email with a link you can click on to reset your password. Read More

I see the following error

This can have several causes: You do not have an account yet → I would like to get access to the EVBox Partner Portal You are using an incorrect password → I can’t remember my password You are using an incorrect username → I can’t remember my username… Read More