CRM & Data Systems Specialist

CRM & Data Systems Specialist

Department: After Sales

Powering our sustainable future, together

EVBox is a global leader in electric vehicle charging solutions. Founded in 2007 and based in Léognan, near Bordeaux, EVBox designs, manufactures, and distributes smart and scalable charging stations, along with software solutions for businesses.

As a pioneer in fast charging (DC), EVBox has over 18 years of industry experience and has installed more than 6,000 DC charging points across Europe. The company has a strong focus on innovation, with a highly active R&D department — 40% of employees work in research and development.

EVBox plays an important role in building reliable and sustainable charging infrastructure, helping support Europe’s energy transition. Its 300 m² lab and production site in Léognan show its real commitment to innovation, not only in hardware and software, but also in developing valuable services.

Our mission is clear: to speed up transport electrification by providing high-performance, durable, and easy-to-use charging technologies. We constantly innovate to meet the needs of a fast-growing market, while maintaining
high standards in quality, safety, and sustainability.

About the role

Your mission will be:

• CRM Migration & Maintenance : Participate in the implementation of a new CRM system, including the setup and maintenance of data structures and data flows, as well as the migration of data from the current CRM to the new one.
• Maintenance of Reporting Systems: Oversee the maintenance of intervention reporting systems (Jotform).
• Customer Satisfaction Analysis: Analyze customer satisfaction and maintain the customer satisfaction collection system.
• Data Analysis: Perform data analysis and ensure the CRM and other data are up-to-date. Automate KPI reporting for decision making.
• Installed Base Maintenance: Maintain the installed base of stations (creation & update)

About you

Education

• Bachelor or MBA in computer science, Data or similar domain
• 3 years minimum experience is required in customer relationship management (CRM), data analysis, or a similar field.

Professional Experience

• Proven experience in CRM implementation and maintenance.
• Strong analytical skills and experience with data analysis.
• Familiarity with Power Automate and Power BI or similar tools.
• Ability to work in autonomy.
• Excellent organizational and multitasking abilities.
• Strong communication skills and ability to work in a team environment.
• Perfect English and French speaking are mandatory.

Skills required 

• Excellent interpersonal, communication, and collaborative skills.
• Analytical and synthesis skills
• Good organizational and autonomy skills
• Time management skills

Why Join EVBox?

At EVBox, you’ll have the chance to actively contribute to the energy transition while working in a cutting-edge tech sector. By joining our team, you’ll experience a people-focused environment that values innovation and technological development. We encourage and support cross-functional collaboration across all teams. 

You’ll also get to visit our R&D center and facilities in Léognan, meet our technical teams and our CEO, Eric Stempin, and take part in real projects alongside passionate experts. Whether you're a recent graduate or an experienced professional, EVBox offers growth opportunities and high-impact projects at the heart of the future of mobility.