Frequently asked questions

You've come to the right place. Here are our answers to the most frequently asked questions about electric vehicle driving and charging.

Charging Locations

Where can I charge my electric car?

You can charge your electric car anywhere you find an accessible charging station, be that at home, in public, or at the workplace.

  • Charging infrastructure

Buying Incentives

What are the incentives for buying an electric car?

In recent years, both the UK and Ireland have implemented incentives to make it more favourable to buy and own electric cars.

  • Plug-in grant
  • Tax incentives


How much does an EVBox software subscription cost?

To connect to EVBox charging management software, we offer subscriptions for consumers, businesses, and charge cards.

  • Charging management software

Load Balancing

What is load balancing?

Load Balancing prevents overcapacity by distributing the available capacity equally over all charging ports at a given location.

  • Overcapacity
  • Priority Load Balancing


Can I get reimbursed for my charging costs?

By signing up to our charging management you can automate the invoicing and reimbursement process of your charging costs

  • Charging management app
  • Reimbursement

Charging costs

How much does it cost to charge my electric car?

You can calculate your average charging costs with a simple little formula...

  • Charging costs

Charging times

How long does it take to charge my electric car?

The time it takes to charge your electric car depends on a number of different factors...

  • AC charge
  • DC charge

Smart charging

What is smart charging?

Smart charging is a common term used for various functions in the charging station that make your charging process easier, cheaper and more efficient.

  • Smart charging

Charging compatibility

Can I charge my electric car at any charging station?

You can charge your electric car at any charging station that has a compatible plug or socket to your charging cable.

  • Charging cables
  • Charging plugs & sockets

Want to learn more?

Visit our blog to get the latest insights to help you and your business get the most out of charging electric vehicles.