Faqs - Page 7 of 7

I need additional support

If you have any further questions, and can’t find the answer in the Help Center, feel free to reach out for additional support.

I can’t remember my username

You can log in to your EVBox account by using your email address and password. EVBox doesn’t work with a separate username. If you are not sure which email address was used for Partner Portal access, search for an email with the name ‘Welcome to the EVBox Partner Portal’.

I can’t remember my password

If you forgot your password to your EVBox account, you can reset your password here or use the “Forgot my password” button on the log-in page. Next, you will receive an email with a link you can click on to reset your password. Read More

I see the following error

This can have several causes: You do not have an account yet → I would like to get access to the EVBox Partner Portal You are using an incorrect password → I can’t remember my password You are using an incorrect username → I can’t remember my username… Read More

I would like to get access to the EVBox Partner Portal

The EVBox Partner Portal is only available for EVBox partners (installers, suppliers, distributors, and value-added resellers) and their employees. If you don’t have an account, reach out to your EVBox account manager for Partner Portal access. If you want to become a partner, visit our partner page. Read More