2G and 3G networks are coming to an end all around the world. To get ahead of this transition, EVBox charging station owners with earlier models have a window of opportunity to upgrade or replace them with newer models.
In the coming years, major countries will no longer use 2G and 3G networks including Netherlands, Norway, and Belgium. These changes will take effect as early as 2025. The performance of EVBox stations running on 2G and 3G networks, such as G2 and most G3 EVBox BusinessLine and HomeLine stations, will be impacted as they are not yet 4G ready.
We are offering two solutions for EVBox customers who have BusinessLine or HomeLine stations running on 2G and 3G networks. Customers can upgrade the hardware of their current station(s) to 4G* or replace them with our award winning, next generation charging stations, EVBox Liviqo or EVBox Livo.
*Note: 4G networks can communicate with 5G networks.
Replace your charging station before the 31st of July for one of our new models to benefit now from our special offering.
Contact your reseller or installer for a quotation.
If you do not have a reseller or installer, you can order via the button below.
Order a 4G Upgrade Hardware kit to ensure your charging station(s) keep performing properly in the future. You can also order a 4G Upgrade Service kit (Netherlands and Belgium only) and have our service partner schedule an appointment with you.
Contact your reseller or installer to order a 4G Upgrade Hardware kit for your G3 station. If you do not have a reseller or installer, or you want or need our Field service Partner to do the upgrade, order via the button below.
2G and 3G networks are expected to stop working in e.g. the following countries:
- Netherlands: Q4 2025
- Belgium: 2028
- Norway: Q4 2025
For more information when the 2G and 3G networks will be discontinued in your country, check with your local network providers.
Be aware the station will only have a problem communicating when both the 2G and 3G network will close. If one is still available the stations will still be able to communicate.
All Generation 2 (G2) as well as Generation 3 (G3) PublicLine, BusinessLine and Homeline station models which do not yet have a 4G ChargePoint (modem).
See below table for the ChargePoint (modem) model types which are not 4G ready and those which are 4G ready
If you have a G2 station which has been upgraded recently to G3, it could be that the station is already 4G ready. Check the ChargePoint model type of your station. See: Where can you find the ChargePoint model type information of your station?
| Not 4G ready | 4G ready |
For example BusinessLine or HomeLine stations with ChargePoint (modem) model type like G3-M5320E-F2642 or G2-M908 |
For example a BusinessLine or HomeLine stations with ChargePoint (modem) model type G3-M7500A-F2642 or G4X-M7500E |
4G Upgrade kits are available for G3 and G2 EVBox BusinessLine stations which are not 4G Ready yet.
You require 1 x 4G upgrade kit per station or cluster of stations. See below available upgrade kits.
Hardware Only
Product | Price per standalone of cluster |
G3 4g Upgrade Hardware kit | EUR 295 |
Shipment cost* | EUR 40 |
Total | EUR 335 |
* Shipment cost within EU till max 33 kits. For orders above 33 kits and outside EU, other shipment cost might apply.
You will receive quotation accordingly.
Hardware + upgrade service – only available Netherlands and Belgium
Product | Price per standalone of cluster |
G3 4g Upgrade Hardware kit + Service | EUR 585 |
Shipment cost | EUR 40 |
Total | EUR 625 |
*Disclaimer for all 4G Upgrade Hardware + Service kits: The onsite 4G upgrade service is limited to the supply and installation of pre-specified hardware components paid for. If, during the onsite service visit, further extra work is found to be required, then this will be discussed with you and additional costs will be incurred if you want to proceed. EVBox cannot guarantee that the station will be working at the end of the visit if additional faults are found.
The Hardware kits and Onsite Service will be invoiced separately.
The 4G Upgrade Hardware + Service kit for G2 stations is only available in Netherlands and Belgium.
To upgrade your BusinessLine G2 station or cluster, you require:
The Hardware kits and Onsite Service will be invoiced separately.
Hardware + upgrade service – only available Netherlands and Belgium
Product | |
G2 4g Upgrade Hardware (HUB) + Service | EUR 585 |
G2 Connector Upgrade Hardware + Service per connector (price 1phase / 3 phase) | EUR 360 / EUR 435 |
Shipment cost* | EUR 40 |
* Shipment cost within EU till max 16 connectors. For orders above 16 connectors kits, you will receive a quotation accordingly.
See below calculation of total cost for G2 station upgrade up till 6 connectors. For station clusters with more than 6 connectors, an additional the number of packages to order should correspond with the total number of connectors. For example, for a station cluster with 10 connectors, two upgrade service kits including one of 6 connectors and 4 connectors is required.
Total price to upgrade 1-phase/3-phase station with up till max 6 connectors*
Product | Station with 1 connector | Station with 2 connectors | Station with 3 connectors | Station with 4 connectors | Station with 5 connectors | Station with 6 connectors* |
G2 4g Upgrade Hardware + Service kit* | EUR 945 /1020 | EUR 1305/1455 | EUR 1665/1890 | EUR 2025/2325 | EUR 2385/2760 | EUR 2745/3195 |
Shipment cost | EUR 40 | EUR 40 | EUR 40 | EUR 40 | EUR 40 | EUR 40 |
Total | EUR 985/1060 | EUR 1345/1495 | EUR 1570/1795 | EUR 1920/2220 | EUR 2270/2645 | EUR 2620/3070 |
* For station clusters with more than 6 connectors, an additional the number of packages to order should correspond with the total number of connectors. For example, for a station cluster with 10 connectors, two upgrade service kits including one of 6 connectors and 4 connectors is required.
** Disclaimer for all G3 and G2 4G Upgrade Hardware + Service kits: The onsite 4G upgrade service is limited to the supply and installation of pre-specified hardware components paid for. If, during the onsite service visit, further extra work is found to be required, then this will be discussed with you and additional costs will be incurred if you want to proceed. EVBox cannot guarantee that the station will be working at the end of the visit if additional faults are found.
If the ChargePoint model type starts with a ‘G2-‘ your station is a G2 station, for example G2-M908 is a G2 station.
If the ChargePoint model type starts with ‘G3-’ your station is a G3 station or upgraded from G2 to G3, for example a station with this ChargePoint model type G3-M5320E-F2642 is a G3 station.
See ‘Which EVBox stations will be impacted?’ to check the table of ChargePoint Model types under above to see if your station already has a 4G modem or not.
Our new EVBox Livo and EVBox Liviqo Stations are 4G ready.
All G4 EVBox Elvi v.3 stations as well as all our BusinessLine G4 Stations.
Plus EVBox G3 BusinessLine stations with following Product codes, are delivered 4G ready from factory:
BusinessLine G3
The 4G Upgrade kit is available to order for EVBox BusinessLine G2 or G3 stations which are not yet 4G Ready.
The 4G Upgrade kit is available to order until latest 31st of July 2024.
Note: Upgrade kit only available for EVBox BusinessLine G2 or G3 stations which are not yet 4G Ready.
When you ordered a 4G upgrade kit via your reseller, installer or via our campaign website, you will receive a quotation for approval.
When you approved the quotation and the order is processed, the expected delivery time for the parts will be Q4 2024.
For installers: if you ordered a 4G Upgrade Hardware kit to upgrade the G3 station of your customer, you can receive a technical manual via your distributor or EVBox contact.
If you are living in the Netherlands or Belgium and you ordered a 4G Upgrade Hardware + Service kit, the parts will be delivered at the end of December 2024 and at the start of 2025 you will be contacted by our Field Service partner, who will schedule a visit to come onsite to upgrade your station. You will receive two invoices, one for the hardware and one for the labor.
Yes, upgrading to 4G will ensure your station's network is compatible with 5G.
When you upgrade your current G2 or G3 station to become 4G ready, you will have 1 year warranty on the parts which has been replaced as part of the upgrade. The warranty on the station, and those parts which not have been replaced, remains the same.